Shipping FAQ
We pride ourselves on being able to provide the best possible service for our clients, which is why we selected FedEx as our shipping partner for Rapid Overnight Shipping.
We’re excited to be able to offer our customers access to our group discounts, allowing you to save up to 30% on shipping costs!
How does it work?
- Purchase shipping labels through our online store.
- We generate shipping labels for you through our FedEx account.
- We print and mail them to you.
- Use your shipping labels!
Monthly Account Adjustments
Due to the nature of dynamic shipping prices we can’t provide exact prices for shipping.
To compensate, we follow a strict monthly adjustment process, to make sure you don’t get a raw deal.
- We work out the difference between the estimated and actual fees.
- We apply an adjustment to your account as a credit or debit request.
Friendly Refund Policy
Not using your shipping labels? No worries. Let us know and we can cancel them and refund the estimated fees.
Pre-Paid Analysis Credits (Same-Day)
$180.00
Take advantage of our FedEx group buying discounts by pre-purchasing shipping labels!
Select your shipping option and US region, and we'll print and mail customized shipping labels to you.
- FedEx Priority Overnight: Delivery the next business day by 10:30 a.m.
- FedEx Standard Overnight: Next-business-day delivery by 5:00 p.m.
- FedEx 2Day AM: Delivery in 2 business days by 10:30 a.m.
- FedEx 2Day PM: Delivery in 2 business days by 5:00 p.m.
- FedEx OneRate: Next-business-day delivery by 1:30pm. Central and Northern California ONLY.
Notes:
- Minimum of 5 shipping labels per order.
- For pricing adjustment, and refund information, please see Shipping FAQ.
- Ensure your Shipping Address from the My Account page is correct. This will also be used as the return address on your labels.
Additional information
| Weight | 0.5 lbs |
|---|---|
| FedEx Service | Priority, Standard, 2 Day, OneRate (NorCal Only) |